Patient Information
Frequently Asked Questions
Yes. We bulk bill all Medicare-eligible diagnostic imaging services, meaning there’s no out-of-pocket cost for most patients. Just bring a valid Medicare card and a referral from your doctor.
If your scan isn’t Medicare-eligible, a private billing fee may apply. We’ll always let you know in advance and provide a clear quote so there are no surprises.
For Medicare-covered services, no payment is needed at the time of your appointment.
For private services:
- A detailed invoice will be issued
- Flexible payment options are available
- We’ll walk you through the process and provide a receipt for your records or reimbursements
To help us process your billing smoothly, please bring:
- A valid Medicare card
- A referral from your GP or specialist
- Any relevant concession or private health insurance cards
Costs vary depending on the type of scan, your Medicare eligibility, and whether you’re covered by private health insurance. We’ll provide a clear breakdown of fees before you book.
We accept:
- EFTPOS, Visa & Mastercard
- Bank transfer (details provided on invoice)
- HICAPS for on-the-spot private health claiming
- Payment plans may be available for some procedures — just ask
We’re here to help. If you’re unsure about your coverage, costs, or Medicare eligibility, feel free to call our friendly team before your appointment.